Privacy Policy

Who we are

VML Labs Limited and its subsidiary (VML Technology Limited) are committed to protecting and respecting your privacy and to comply with our obligations under the General Data Protection Regulation 2016 (GDPR) (Regulation (EU) 2016/679) and the Data Protection Acts 1988 to 2003. If you have any questions about this privacy policy, please contact our team at marketing@vmltechnology.com. We will never sell your personal data to anyone.

What We Collect and Receive

In order for us to provide you the best possible experience on our website, we need to collect and process certain information. Depending on your use of the Services, that may include:

  • Contact us via email — for example, when you request a demo or send us questions or comments we will collect your name, email address, name, company name, message, etc. We use this data solely in connection with answering the queries we receive.
  • Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognise and stop any misuse.

Your Rights

You have the right to be informed of Personal Data processed by VML Technology, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask from us a structured, common and machine-readable format of Personal Data you provided to us. We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers. To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact our team: marketing@vmltechnology.com. In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Third party services we use

When you visit our websites, or purchase products or services, we use the following third party services which may collect personal data:

Recipiant
Purpose of processing
Lawful basis
Data location and security
Personal data collected by the third party
Privacy policy

Matomo Cloud

To collect and analyse information about how you interact with our websites (web analytics), and to recognize and stop any misuse

Legitimate interest

Frankfurt, Germany

Anonymised IP address, Pages visited, browser and device used, mouse movements, anonymised key strokes, and more.

Intercom

To send you our newsletter emails after you sign up

Explicit consent

Ireland

Email

Hubspot

To book a demo of our service or contact us with any queries

Contract

Ireland

Full Name, Email, Company Name, Company Domain, Company size, Job Title

Amazon AWS

To host videos and static files

Legitimate interest

Worldwide

None

Recipiant
Purpose of processing
Lawful basis
Data location and security
Personal data collected by the third party
Privacy policy

Matomo Cloud

To collect and analyse information about how you interact with our websites (web analytics), and to recognize and stop any misuse

Legitimate interest

Frankfurt, Germany

Anonymised IP address, Pages visited, browser and device used, mouse movements, anonymised key strokes, and more.

Intercom

To send you our newsletter emails after you sign up

Explicit consent

Ireland

Email

Hubspot

To book a demo of our service

Contract

Ireland

Full Name, Email, Company Name, Company Domain Name, Company Size, Job Function, Country/Region

Amazon AWS

To host videos and static files

Legitimate interest

Worldwide

None

Retention of data

We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect VML Technology’s legal rights. We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

Privacy Policy Changes

We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the website or by sending you an email.

Contact Us

If you have any questions or concerns regarding your information, please contact marketing@vmltechnology.com.